:root{--navy:#0a2a6b;--navy-dark:#071d48;--gold:#ffc20e;--ink:#14233e;--muted:#69778d;--line:#e1e7f0;--bg:#f4f6fa;--soft:#edf2fb;--green:#148052;--red:#b42d3a;--radius:18px}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:"Plus Jakarta Sans",system-ui,sans-serif;font-size:14px;line-height:1.6}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:4px}button{cursor:pointer}button:disabled{cursor:wait;opacity:.6}a{color:var(--navy)}img{max-width:100%}[hidden]{display:none!important}.skip-link{position:fixed;top:-70px;left:20px;padding:12px;background:var(--gold);z-index:300}.skip-link:focus{top:12px}.app{min-height:100vh;display:grid;grid-template-columns:244px minmax(0,1fr)}.sidebar{position:sticky;top:0;height:100vh;padding:30px 16px 20px;display:flex;flex-direction:column;background:var(--navy-dark);color:#fff}.brand{display:grid;gap:8px;padding:0 12px 30px;text-decoration:none;color:#fff}.brand img{width:165px;background:#fff;padding:8px;border-radius:9px}.brand span{font-size:10px;letter-spacing:.18em;text-transform:uppercase;color:#a8b9d9}.sidebar nav{display:grid;gap:6px}.nav-item{display:flex;align-items:center;gap:10px;text-align:left;width:100%;border:0;border-radius:10px;padding:11px 12px;background:none;color:#c4d0e8;font-weight:600;font-size:13px}.nav-item>span{font-size:17px;min-width:22px}.nav-item:hover{background:#ffffff10}.nav-item.active{background:var(--gold);color:var(--navy-dark);font-weight:800}.sidebar-bottom{margin-top:auto;display:grid;gap:10px;border-top:1px solid #ffffff20;padding:18px 10px 0;font-size:12px;overflow-wrap:anywhere}.sidebar-bottom a,.sidebar-bottom button{color:#d2dbee;text-align:left;background:none;border:0;padding:0;font:inherit}.sidebar-bottom strong{display:block;color:#fff}.sidebar-bottom small{color:#9cafd1}main{padding:32px 36px 60px;min-width:0}.page-header{display:flex;gap:20px;justify-content:space-between;align-items:center;margin-bottom:24px}.page-header h1{font-size:30px;letter-spacing:-1px;margin:3px 0 3px;line-height:1.25}.page-header p{margin:0;color:var(--muted);max-width:720px}.eyebrow,.field>span,.label{font-size:10px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:var(--muted)}.button{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:42px;padding:9px 17px;border:1px solid transparent;border-radius:999px;font-weight:800;font-size:12px;text-decoration:none;white-space:nowrap;background:var(--gold);color:var(--navy-dark)}.button:hover{filter:brightness(.97)}.button.secondary{background:#fff;border-color:var(--line);color:var(--ink)}.button.dark{background:var(--navy);color:#fff}.button.danger{background:#fff0f1;border-color:#edc8cd;color:var(--red)}.button.small{min-height:33px;padding:6px 12px;font-size:11px}.card{border:1px solid var(--line);background:#fff;border-radius:var(--radius);padding:22px}.card h2,.card h3{margin:0 0 7px;letter-spacing:-.4px}.card h2{font-size:18px}.card h3{font-size:15px}.card p{color:var(--muted);margin:4px 0 16px}.cards{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:20px}.metric{padding:21px}.metric strong{font-size:28px;letter-spacing:-1px;display:block;margin-top:8px}.metric small{color:var(--muted);font-size:11px}.metric.highlight{background:var(--navy);border-color:var(--navy);color:#fff}.metric.highlight .label{color:#bdc9e1}.metric.highlight strong{color:var(--gold)}.cols{display:grid;grid-template-columns:1.35fr 1fr;gap:18px}.stack{display:grid;gap:18px}.notice{border:1px solid #edddab;background:#fff9e7;color:#6e5316;border-radius:14px;padding:14px 16px;margin-bottom:18px;font-size:13px}.notice.success{border-color:#b5dcca;background:#edf8f2;color:#236245}.notice.error{border-color:#efcbd0;background:#fff1f3;color:#9f2531}.notice p{margin:4px 0 0;color:inherit}.notice a{font-weight:800;color:inherit}.status{display:inline-flex;padding:4px 9px;border-radius:999px;font-size:10px;font-weight:800;line-height:1.7;background:var(--soft);color:var(--navy);white-space:nowrap}.status.green{background:#e6f5ed;color:#1d7951}.status.red{background:#ffeaee;color:var(--red)}.status.gray{background:#edf0f4;color:#5d697d}.status.gold{background:#fff1ba;color:#7b5b00}.readiness-list{list-style:none;padding:0;margin:12px 0 0;display:grid;gap:0}.readiness-list li{display:flex;justify-content:space-between;gap:12px;padding:11px 0;border-bottom:1px solid var(--line)}.readiness-list li:last-child{border:0}.readiness-list small{display:block;color:var(--muted);font-size:11px}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:var(--radius);background:#fff}table{width:100%;border-collapse:collapse;font-size:12px;text-align:left}th{background:#f8fafd;padding:13px 16px;font-size:9px;letter-spacing:.1em;text-transform:uppercase;color:var(--muted);white-space:nowrap}td{padding:14px 16px;border-bottom:1px solid var(--line);vertical-align:middle}tbody tr:last-child td{border-bottom:0}td small{display:block;color:var(--muted);font-size:11px}.row-button{border:0;padding:0;text-align:left;background:none;color:var(--navy);font:inherit;font-weight:800;text-decoration:underline;text-decoration-color:#b5c2dc;text-underline-offset:4px}.filters{display:flex;gap:10px;align-items:end;flex-wrap:wrap;margin-bottom:16px}.filters .field{flex:1;min-width:190px}.filters .field:first-child{flex:2}.field{display:grid;gap:6px;text-align:left;min-width:0}.field input,.field select,.field textarea,.filters input,.filters select{width:100%;background:#fff;color:var(--ink);border:1px solid #d7dfeb;border-radius:10px;min-height:44px;padding:10px 12px;outline-color:var(--navy)}.field textarea{resize:vertical;min-height:110px;line-height:1.65}.field small{font-size:11px;color:var(--muted);line-height:1.5}.field input:disabled{background:#f3f5f8;color:var(--muted)}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.form-grid .full{grid-column:1/-1}.check{display:flex;align-items:flex-start;gap:10px;font-weight:600;font-size:13px}.check input{width:18px;height:18px;accent-color:var(--navy);margin-top:3px;flex:none}.actions{display:flex;gap:9px;align-items:center;flex-wrap:wrap;margin-top:16px}.empty{padding:46px 24px;text-align:center;color:var(--muted)}.empty strong{display:block;color:var(--ink);font-size:16px;margin-bottom:5px}.spinner{border:3px solid #dce4f1;border-top-color:var(--navy);border-radius:50%;width:28px;height:28px;animation:spin .8s linear infinite;margin:28px auto}@keyframes spin{to{transform:rotate(360deg)}}.auth-screen{min-height:100vh;background:var(--navy-dark);display:grid;place-items:center;padding:30px}.auth-card{width:min(460px,100%);background:#fff;border-radius:24px;padding:34px;text-align:center;box-shadow:0 20px 80px #0002}.auth-logo{height:40px;width:auto;object-fit:contain;display:block;margin:0 auto 24px}.auth-card h1{font-size:24px;letter-spacing:-.7px;margin:0 0 10px}.auth-card p{color:var(--muted);font-size:13px}.auth-card form{display:grid;gap:16px;margin-top:22px}.auth-card .button{width:100%;min-height:46px}.auth-card .form-error{margin:0;padding:11px;border-radius:10px;text-align:left;background:#fff0f2;color:var(--red);font-size:12px}.auth-card small{color:var(--muted);font-size:11px}.order-dialog{border:0;border-radius:20px;width:min(850px,calc(100vw - 24px));max-height:92vh;padding:0;color:var(--ink);background:var(--bg);box-shadow:0 30px 100px #0004}.order-dialog::backdrop{background:#061431a8;backdrop-filter:blur(3px)}.dialog-header{position:sticky;top:0;background:#fff;padding:20px 24px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:16px;z-index:2}.dialog-header h2{margin:0;font-size:22px;letter-spacing:-.6px}.dialog-header small{color:var(--muted);font-size:12px}.close-button{width:36px;height:36px;flex:none;background:var(--soft);border:0;border-radius:50%;font-size:23px;color:var(--ink)}.dialog-body{padding:22px 24px;display:grid;gap:16px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.detail-grid dt{font-size:10px;letter-spacing:.08em;font-weight:800;color:var(--muted);text-transform:uppercase}.detail-grid dd{margin:4px 0 0;font-size:13px;overflow-wrap:anywhere}.detail-grid .full{grid-column:1/-1}.document-list{display:grid;gap:9px;margin-top:14px}.document{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px;border:1px solid var(--line);border-radius:10px}.document b{font-size:12px}.document small{display:block;color:var(--muted);font-size:10px}.timeline{list-style:none;padding:0;margin:15px 0 0}.timeline li{position:relative;padding:0 0 17px 18px;border-left:2px solid var(--line);margin-left:4px;overflow-wrap:anywhere}.timeline li:last-child{padding-bottom:0}.timeline li:before{content:"";position:absolute;width:8px;height:8px;left:-5px;top:6px;border-radius:50%;background:var(--navy)}.timeline b{font-size:12px}.timeline p{margin:2px 0;color:var(--muted);font-size:12px}.timeline small{font-size:10px;color:var(--muted)}.product-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.product-header{display:flex;gap:16px;align-items:center;margin-bottom:20px}.product-header img{width:80px;height:80px;object-fit:contain;border-radius:12px;background:#f5f7fb}.product-header h2{font-size:16px}.product-header small{color:var(--muted);font-size:11px}.product-card .form-grid{gap:12px}.product-card .field>span{font-size:9px}.stock-line{display:flex;gap:7px;flex-wrap:wrap;margin-top:10px}.support-layout{display:grid;grid-template-columns:300px 1fr;min-height:560px;border:1px solid var(--line);border-radius:18px;background:#fff;overflow:hidden}.thread-list{border-right:1px solid var(--line);max-height:75vh;overflow:auto}.thread-item{display:block;width:100%;border:0;border-bottom:1px solid var(--line);background:#fff;text-align:left;padding:16px;color:var(--ink)}.thread-item:hover,.thread-item.active{background:var(--soft)}.thread-item strong{display:block;font-size:13px}.thread-item small{display:block;color:var(--muted);font-size:10px;margin-top:4px}.thread-item .status{margin-top:8px}.conversation{display:flex;flex-direction:column;min-width:0}.conversation-header{padding:18px;border-bottom:1px solid var(--line);display:flex;gap:15px;align-items:center;justify-content:space-between}.conversation-header h2{margin:0;font-size:16px}.conversation-header small{color:var(--muted);font-size:11px}.messages{padding:20px;display:flex;flex-direction:column;gap:12px;max-height:430px;overflow:auto;flex:1;background:#f8fafd}.message{max-width:88%;padding:12px 15px;border-radius:14px;background:#fff;border:1px solid var(--line);font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere}.message.staff{align-self:flex-end;background:#edf2fc;border-color:#d9e2f4}.message small{display:block;margin-top:5px;color:var(--muted);font-size:9px}.reply-form{padding:16px;border-top:1px solid var(--line);display:flex;gap:10px;align-items:end}.reply-form textarea{flex:1;min-height:64px;max-height:150px;border:1px solid var(--line);border-radius:12px;padding:10px;resize:vertical;min-width:0}.code{font-family:ui-monospace,SFMono-Regular,monospace;font-size:11px;overflow-wrap:anywhere}.plain-list{margin:0;padding-left:18px;color:var(--muted);font-size:13px}.plain-list li{margin:6px 0}.toast{position:fixed;left:50%;bottom:25px;transform:translate(-50%,25px);max-width:min(600px,calc(100vw - 30px));padding:12px 22px;border-radius:14px;background:var(--ink);color:#fff;box-shadow:0 8px 35px #0013;z-index:200;opacity:0;pointer-events:none;transition:.2s;text-align:center;font-size:13px}.toast.show{opacity:1;transform:translate(-50%,0)}.toast.error{background:#9d2837}.error-block{text-align:center;padding:32px 22px;border:1px solid #efcbd0;border-radius:16px;background:#fff7f8}.error-block h2{margin:0 0 7px;font-size:17px}.error-block p{color:var(--red);margin:0 0 18px}.pre-line{white-space:pre-line}.long-text{max-height:180px;overflow:auto;white-space:pre-wrap;color:var(--muted);font-size:12px;padding:12px;background:var(--bg);border-radius:10px}.account-grid{max-width:560px}.section-toolbar{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:16px}.section-toolbar p{margin:0;color:var(--muted);font-size:13px}@media(max-width:1200px){main{padding:26px 24px}.app{grid-template-columns:220px minmax(0,1fr)}.cards{grid-template-columns:repeat(2,minmax(0,1fr))}.cols{grid-template-columns:1fr}.product-grid{grid-template-columns:1fr}.support-layout{grid-template-columns:250px 1fr}}@media(max-width:800px){.app{display:block}.sidebar{position:static;height:auto;padding:16px}.brand{padding:0 0 15px;display:flex;align-items:center;justify-content:space-between}.brand img{width:145px}.brand span{font-size:9px}.sidebar nav{display:flex;overflow:auto;gap:6px;padding-bottom:5px}.nav-item{width:auto;white-space:nowrap;padding:9px 12px;font-size:11px}.nav-item>span{display:none}.sidebar-bottom{margin-top:8px;display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:10px;padding-top:12px;font-size:10px}.sidebar-bottom strong{display:inline}.sidebar-bottom small{margin-left:6px}.sidebar-bottom #signed-user{flex:1;min-width:160px}main{padding:22px 16px 45px}.page-header h1{font-size:25px}.page-header p{font-size:12px}.page-header>.button{padding:9px;width:38px;min-height:38px;font-size:18px}.refresh-label{display:none}.cards{gap:10px}.metric{padding:16px}.metric strong{font-size:24px}.card{padding:18px}.support-layout{grid-template-columns:1fr}.thread-list{max-height:220px;border-right:0;border-bottom:1px solid var(--line)}.thread-item{padding:12px 16px}.messages{min-height:230px}.form-grid{gap:12px}.document{flex-wrap:wrap}.auth-card{padding:26px}.dialog-header{padding:16px}.dialog-body{padding:16px}.page-header{gap:10px}.filters .button{width:100%}}@media(max-width:480px){.form-grid,.detail-grid{grid-template-columns:1fr}.form-grid .full,.detail-grid .full{grid-column:auto}.cards{grid-template-columns:1fr 1fr}.metric .label{font-size:8px;letter-spacing:.08em}.metric strong{font-size:21px}.metric small{font-size:10px}.field>span{font-size:9px}.reply-form{flex-wrap:wrap}.reply-form textarea{flex-basis:100%}.reply-form .button{width:100%}.section-toolbar{align-items:flex-start}.document a{margin-left:auto}}@media(prefers-reduced-motion:reduce){*{animation-duration:.01ms!important;transition:none!important}}

/* Keep wide tables inside their own scroll area on small screens. */
.cols > *, .card { min-width: 0; }